Privacy Policy

Last updated: June 15, 2026

This Privacy Policy explains how HONG KONG YOUWEI TRADING LIMITED (“Chronode”, “we”, “us”) collects, uses, discloses, and protects personal information when you use our website and services (the “Services”). It also describes your rights under the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) (the “PDPO”), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act as amended by the CPRA (collectively, “CCPA”).

Who we are

The data user (controller) is HONG KONG YOUWEI TRADING LIMITED (the Hong Kong sales and contracting entity), Room 12, 3/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong. The Chronode group also includes PROTONSOL LIMITED, its Hong Kong technology research and development center, and Generative Topology Inc, a Colorado corporation at 1500 N Grant St, Ste R, Denver, CO 80203, USA, which serves as its U.S. subsidiary and global R&D and sales center. For privacy and data protection enquiries, contact support@chronode.net.

Information we collect

Account information — name, email address, and credentials you provide when you register.
Subscription & billing information — plan, billing cycle, and transaction records processed by our payment provider. We do not store full card numbers.
Sports signal inputs — fixtures, teams, leagues, report requests, analyst notes, uploaded sports datasets, or signal configuration choices you submit.
Usage data — pages viewed, features used, device and browser type, and approximate location derived from IP address.
Cookies and similar technologies — see our Cookie Policy.

How we use information

To provide, operate, and improve the Services and generate sports signal outputs.
To process subscriptions, billing, and customer support.
To communicate service notices and, with your consent, marketing messages.
To maintain security, prevent fraud, and comply with legal obligations.

How AI sports signals are generated

Chronode is a sports event signal and analysis system powered by a dedicated AI sports-event model. The system is trained and operated for sports event signals and signal analysis only, using sports event data such as fixtures, event streams, tracking data, team and player statistics, lineups, schedule context, venue context, and historical results.

Where we use third-party AI or infrastructure providers to generate sports signal outputs, they act as our processors: submitted inputs are transmitted to them solely to provide the requested output. We do not use your personal information to train AI models, and we do not permit our AI providers to use it to train theirs, unless you separately give explicit opt-in consent.

Sports signal inputs

Sports signal inputs should describe sports events, teams, players, competitions, or analyst workflow preferences. Do not submit sensitive personal information unless it is necessary and lawful for your use case. You can delete account-level inputs by emailing support@chronode.net.

Profiling and personalization

Features such as saved watchlists, fixture alerts, and signal-factor preferences involve profiling of your usage and sports signal preferences. This profiling has no legal or similarly significant effect on you, and you can object at any time (see “Your rights” below). We do not make solely automated decisions that produce legal or similarly significant effects.

Contract — to provide the Services you subscribe to.
Consent — for non-essential cookies and marketing communications. You may withdraw consent at any time.
Legitimate interests — to secure, analyze, and improve the Services, balanced against your rights.
Legal obligation — to comply with applicable law.

We share personal information with service providers (hosting, payment processing, analytics, email) who process it on our behalf under contract, and where required by law or to protect rights and safety. We do not sell personal information for money. Certain sharing for cross-context behavioral advertising may be treated as a “sale” or “share” under the CCPA — see below.

International transfers

Where personal information is transferred outside your jurisdiction, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses, and for data originating in Hong Kong we follow the cross-border transfer guidance issued by the Privacy Commissioner for Personal Data (PCPD).

Data retention

We retain personal information for as long as your account is active and as needed to provide the Services, then for the period required to meet legal, accounting, or reporting obligations, after which it is deleted or anonymized. Indicative periods:

Account information — for the life of your account, then deleted within 30 days of account deletion.
Sports signal inputs and outputs — until you delete them, or within 30 days of account deletion where technically feasible.
Billing and transaction records — as required by tax and accounting law (typically up to 7 years).
Consent records — up to 5 years from your last interaction, for compliance evidence.
Usage logs — up to 12 months.

You have the right to access, rectify, erase, restrict, and object to processing of your personal information, and the right to data portability. To exercise these rights, email support@chronode.net. You also have the right to lodge a complaint with your local supervisory authority.

Your rights (CCPA/CPRA)

California residents have the right to know, delete, correct, and obtain a portable copy of their personal information, the right to opt out of the sale or sharing of personal information, the right to limit use of sensitive personal information, and the right not to receive discriminatory treatment for exercising these rights.

Your rights (Hong Kong PDPO)

Under the PDPO, you may request access to and correction of the personal data we hold about you, ask about our privacy policies and practices, and be informed of the kinds of personal data we hold. To make a data access or correction request, email support@chronode.net. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong (PCPD).

We do not sell your personal information for money. If we share personal information in ways that constitute a “sale” or “share” under the CCPA (for example, certain analytics or advertising cookies), you may opt out. Use the Cookie settings link in the footer to disable analytics and marketing cookies, or email support@chronode.net with the subject “Do Not Sell or Share”. We also honor the Global Privacy Control (GPC) browser signal as a valid opt-out of sale or sharing for the browser it is sent from.

Children

The Services are intended for adults. You must be at least 18 years old to use the Services. We do not knowingly collect personal information from anyone under 18.

Security

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version with a revised “Last updated” date.

Contact

Questions about this policy? Email support@chronode.net or write to HONG KONG YOUWEI TRADING LIMITED, Room 12, 3/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong.